Spotlight: Streamlining Shipping with ParcelForce ExpressLink API Integration

Project Overview

Blumac Digital is pleased to highlight our successful integration of an Order Management System (OMS) with the ParcelForce ExpressLink API service. This integration aimed to streamline the shipping process for our client by automating the creation of shipping consignments for all orders processed within the OMS, thereby enhancing operational efficiency and reducing manual data entry.

The Challenge

Our client needed an efficient way to manage shipping consignments for their orders. Previously, staff had to manually re-enter customer names, delivery addresses, and parcel information into the ParcelForce system, which was time-consuming and prone to errors. The goal was to automate this process to save time, improve accuracy, and enhance overall operational efficiency.

ParcelForce ExpressLink API

Our Solution

To address this challenge, we integrated the client’s OMS with the ParcelForce ExpressLink API, a SOAP/XML based service. The integration included the following key features:

Automated Shipping Consignment Creation

Order Data Integration:
We configured the OMS to automatically send order data, including customer names, delivery addresses, and parcel details, to the ParcelForce ExpressLink API.
Consignment Generation:
The API processes this data to create shipping consignments directly within ParcelForce, eliminating the need for manual data re-entry.

Improved Data Accuracy and Efficiency

Error Reduction:
By automating data transfer between the OMS and ParcelForce, the risk of manual entry errors was significantly reduced.
Time Savings:
Automation streamlined the shipping process, saving considerable time for the client’s staff and allowing them to focus on more critical tasks.

Seamless Integration

SOAP/XML API Utilization:
The integration leveraged the SOAP/XML based ParcelForce ExpressLink API to ensure reliable and secure data transfer between the OMS and ParcelForce.
User-Friendly Interface:The integration was designed to be user-friendly, allowing staff to easily manage shipping consignments without extensive technical knowledge.

Benefits and Impact

  • Enhanced Operational Efficiency:
    The automation of shipping consignment creation streamlined the entire shipping process, significantly improving operational efficiency.
  • Increased Data Accuracy:
    Automated data transfer minimised the risk of errors associated with manual data entry, ensuring accurate and reliable shipping information.
  • Time and Cost Savings:
    The integration saved time by eliminating redundant data entry tasks, reducing labor costs and enhancing productivity.
  • Improved Customer Satisfaction:
    Faster and more accurate shipping processes led to improved customer satisfaction, as orders were processed and shipped more efficiently.


Blumac Digital's integration of the OMS with the ParcelForce ExpressLink API provided our client with a powerful solution to streamline their shipping processes. By automating the creation of shipping consignments, we enhanced operational efficiency, reduced errors, and saved valuable time for the client’s staff.

Ready to Optimise Your Shipping Processes?

Contact Blumac Digital today to discuss how our customised integration solutions can streamline your order management and shipping processes. Let us help you achieve excellence in every aspect of your logistics operations.

Key Features
  • ParcelForce ExpressLink
  • PHP
  • Laravel
  • Automation
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