Website, CRM and OMS
ELK — Lillevilla Log Cabins
A fully featured ecommerce website for buying log cabins online, with ELK behind it handling content, customer relationships and the whole order lifecycle.
Project information
- Project
- ELK
- Client
- Lillevilla Log Cabins
- Category
- Website, CRM and OMS
- Delivered
- November 2023
Our work
Our work with Lillevilla Log Cabins
We developed a comprehensive ecommerce solution for Lillevilla Log Cabins, streamlining both their sales and their operational processes. The project covered a fully featured ecommerce frontend and a backend web application named ELK to manage orders and customer relations.
The website lets customers browse, select and purchase log cabins seamlessly, while ELK gives staff control over content, customers and orders from a single place.
A digital presence that improves the customer experience while streamlining internal operations and order fulfilment.
What we built
Inside the project
The capabilities delivered as part of this work.
Ecommerce frontend
A user-friendly, content-managed website letting customers browse, configure and buy log cabins without friction.
Integrated payments
Stripe integration for secure, efficient payment transactions, giving customers confidence at the point of purchase.
Content management
Staff update product information, images and content themselves, keeping listings, prices and promotions current.
Customer relationship management
Customer information and quotes managed from first enquiry through to post-sale support, with data centralised for personalised communication.
Order management
Full tracking and management of orders through their lifecycle, so nothing is lost between sale and delivery.
One connected system
The storefront and the back office share the same data, so what a customer sees and what staff work from never drift apart.
Could your business work like this?
Tell us what's slowing your team down and we'll show you what a bespoke system could do about it.
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