Ecommerce Website with CRM and Order Management System

Our Work: Transforming Ecommerce for Lillevilla Log Cabins

Project Overview

Blumac Digital is proud to showcase our collaboration with Lillevilla Log Cabins, where we developed a comprehensive ecommerce solution to streamline their sales and operational processes. This project included the creation of a fully-featured ecommerce frontend website and a powerful backend web application named ELK to manage orders and customer relations. Here’s a detailed look at how we enhanced Lillevilla Log Cabins' digital infrastructure.

---

Ecommerce Frontend Website

We designed and developed a user-friendly, content-managed ecommerce website for Lillevilla Log Cabins. This website allows customers to browse, select, and purchase log cabins seamlessly. Key features of the website include:

• Integrated Payment Processing:
  The website integrates with Stripe to facilitate secure and efficient payment transactions.
• Content Management System:
  Staff can easily update product information, images, and content, ensuring the website remains current and engaging.

---

ELK: The Comprehensive Backend Solution

The backbone of this project is the ELK system, a robust backend web application designed to streamline content management, customer relations, and order processing for Lillevilla Log Cabins. Here’s a closer look at its key features:

• Content Management:
  ELK allows staff to effortlessly manage website content, ensuring that product listings, prices, and promotional materials are always up to date.
• Customer Relationship Management (CRM):
  The built-in CRM system helps manage customer information and quotes, providing a seamless experience from initial inquiry through to post-sale support. This centralisation of customer data facilitates personalised communication and enhances customer satisfaction.
• Order Management System (OMS):
  ELK's full-featured OMS allows for easy tracking and management of orders throughout their lifecycle. Key functionalities include:
  • Delivery and Install Scheduling:
    Customers can book delivery and installation dates through a fully-automated digital email process, ensuring convenience and efficiency.
  • Calendar System:
    Staff can easily view and manage dates for log cabin installers, ensuring optimal scheduling and resource allocation.
  • Automated Purchase Orders:
    The system automatically generates and sends purchase orders to relevant suppliers, accommodating multiple suppliers per order as needed.
  • Integration with Sage Line 50:
    ELK integrates with Sage Line 50 to automatically create sales orders and purchase orders, streamlining financial management and accounting processes.

---

Enhancing Operational Efficiency

Blumac Digital's comprehensive approach has provided Lillevilla Log Cabins with a robust and user-friendly digital presence. By integrating the ecommerce frontend with the powerful ELK backend system, we have delivered a solution that not only enhances the customer experience but also streamlines internal operations and order fulfillment.